cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Can I transfer my phone number from contract to PAYG SIM?

Bear981
Visitor

My contract finishes today and I’d like to go to a PAYG SIM . How do I do this and keep my current phone number?

1 SOLUTION

Accepted Solutions
bristolian
Legend
Legend

Hi @Bear981 

 

You don't have a fixed-term contract that ends on a particular date, you have a rolling contract that has now finished its minimum term. You need to explicitly give 30days notice to either disconnect or move to PAYG, this can be done by calling 150 from your EE phone and speaking to an agent.

View solution in original post

3 REPLIES 3
bristolian
Legend
Legend

Hi @Bear981 

 

You don't have a fixed-term contract that ends on a particular date, you have a rolling contract that has now finished its minimum term. You need to explicitly give 30days notice to either disconnect or move to PAYG, this can be done by calling 150 from your EE phone and speaking to an agent.

CANNONfodder007
Visitor
 
James_B
EE Community Support Team

Hi @CANNONfodder007,

 

Welcome to the EE Community. 🙂

 

How can we help today?

 

James