07-07-2018 07:37 PM
I have a 32gb phone, it is telling me that I am out of storage. but all of my pics, apps etc don't add up to anywhere near the 32 limit. what's going on?
also I run out of data all of the time so with the add ons it gets quite expensive, I went in the shop today and they have persuaded me to take a tablet at and extra cost per month but I can gift the data, should I have just increased my plan rather than being stuck in another 24 month contract?? so confused!!
07-07-2018 07:41 PM
Did you set out to buy a tablet? Why buy 1?
07-07-2018 07:44 PM
no I set out to find out where all my storage had gone!
and it was hot and I had 2 young kids with me and I'm a bit of an idiot!!
07-07-2018 07:48 PM
Doesn't your phone's Settings tell you what's using your storage & how much they add up to?
07-07-2018 07:51 PM
yes and it doesn't add up to 32gb, the girl in the shop just said thats how it is and the phone will use storage in a day to day basis
07-07-2018 07:54 PM
What does it add up to? Have you allowed for the Operating System? That'll take at least 8 GB.
07-07-2018 08:23 PM
What phone do you own?
07-07-2018 09:09 PM
Have you installed a memory card? If not I would but one, then by default any photos will save to it. You can also move any music/videos.
Now go into settings - device maintenance and run it. This will clear out any junk and free up some space. You can also click on storage and it will tell you what is is taking up the storage in your phone. You should also try backing up online to your Google or Samsung account.
If you use WhatsApp then in gallery you can delete any stored videos. They will still be in the thread conversation, you just need to download them again.