by cherie2
New Member

why has my ee sim upgrade still not activated?

my upgrade i got yesterday was sent out yesterday however after over 24 hours my sim is still not activated still saying no service on my new device 

1 REPLY 1
by
EE Community Support Team

Re: why has my ee sim upgrade still not activated?

Welcome to the community, @cherie2

 

New phone time, how exciting. 🙂

 

Does your old SIM card fit in the new phone? If so, you can continue to use that one and get service immediately.

 

Chris

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