by mister_qasim
Explorer

why cant I use my corporate discounts when upgrading early

I called EE to make an early upgrade and i was willing to pay the early upgrade fee. i was then told i couldnt apply my 20% corporate discount to the new contract i was about to upgrade to. Since then the price of the contract i wanted has gone up and now im left very unhappy. Not great service after being withh EE/Orange for 14 years. I would like to know why this couldnt be applied

3 REPLIES 3
by Grand Master
Grand Master

Re: why cant I use my corporate discounts when upgrading early

@mister_qasim  Some tariffs can not have corporate discounts applied to them. 

 

What tariff and device was it you wanted ? 

by mister_qasim
Explorer

Re: why cant I use my corporate discounts when upgrading early

i wanted to upgrade to samsung s8+ which was on offer at the time for 47.99 a month with an upfront cost of 9.99 and had 15gb data. when i checked online yesterday morning it would allow me to do it and add the discount. i thought id go home later that day after work and order on the phone (150) but was told they wouldnt do it on anyone doing an early upgrade.

by
EE Employee

Re: why cant I use my corporate discounts when upgrading early

Hi @mister_qasim and welcome to the community.

 

You are unable to add Perk discount by calling 150, it is only available via online sales or a retail store.

 

Have you registered on the perk portal to gain your unique discount codes?

 

Many thanks,

 

Lee 

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