08-10-2019 08:53 AM
I have just recently upgraded my mobile online and I received a new sim with it, question is do I need to use the new sim in the phone or transfer my existing sim into the new phone?
Solved! See the answer below or view the solution in context.
09-10-2019 02:55 PM
my current phone in a note 8 and the new phone is a note 10 I'm sure they both take the nano sim and both ee contracts so should it be ok? I wasn't sure if the new sim offered anything more than the current sim or even if the current sim will eventually cut the signal?
09-10-2019 04:25 PM
Hi there @M4TTY.
Thanks for coming back to us.
The service provided will go to your old SIM, if your SIM does not fit then you would need to activate the new SIM provided.
by CraigD14 Thursday