03-09-2017 02:27 PM
My EE contract ends in January 18, but my phone is broken and unsuable - can i upgrade now? What are my options
03-09-2017 02:45 PM
You will need to check your account online or speak to CS to establish if you have an early upgrade option.
03-09-2017 02:49 PM
Yes, you may upgrade earlier than your due upgrade date but at a price.
Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - VAT (16.7%). VAT is not due on termination fees.