16-04-2019 02:10 PM
I am moving abroad soon. however, I got a phone contract with EE for 24 months, however, I only got 12 months lef.t What do I do if I want to end it? and what happens?
16-04-2019 02:51 PM
You need to give EE 30 days notice to terminate your contract. You will be liable for early termination fees. Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 20%.
16-04-2019 04:53 PM - edited 16-04-2019 05:07 PM
@Celiaolsen if you are moving to another EU or EEA country then you can continue to use your phone contract there as normal for two months once you arrive. But make sure you set Roaming and international Calling both to On in your My EE Settings.
Oh, and you'll probably want to have your phone unlocked before you go abroad, too. You can do that online or by calling 150.
And yes of course an early termination of contact penalty will still apply as already mentioned prior to my reply.
16-04-2019 05:01 PM
@Profile closed : OP may use her phone there indefinately. The 2 months does not come into it as she wants to cancel her EE contract as expressed in OP.
16-04-2019 05:14 PM - edited 16-04-2019 07:22 PM
@XRaySpeX I meant that if @Celiaolsen is moving abroad to anther EU or EEA country then two further months use of the contract could be used there. That would give OP two months more of service. Hence, OP could terminate the contract later. Isn't that so? But I don't know where OP is moving to. Hence, the caveat.