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live chat on line

blackpoolpaul68
Visitor

is there ANY WAY OF CHATTING TO AN ADVISOR ON LINE AS ITS COSTING ME TO RING 

34 REPLIES 34
Chris_B
Grand Master
Grand Master

@blackpoolpaul68  Live chat is for contract customers only if you’re on pay-as-you-go then you need to call. 

Leanne_T
EE Community Support Team

Afternoon @blackpoolpaul68

 

Thanks for coming to the community.

 

Is there anything we can help you with on the community?

 

Speak soon 🙂

 

Leanne.

Hi good evening 

 

How are you today, besicly I'm an long term loyal customers of ee and just run out of my bundle so I was wondering is that possible please to have some credit and data as I will receive my benefits another a few days latter so could you please help  me thanks a lots I really appropriate?

Hi I’m on monthly contract (24 months ) and I’m abroad but because of corona can’t come back, I came here for a month but now it’s more than a month and may be stay for few more months,

What’s the way to use live chat so can freeze my contract for few months, call cost a lot from abroad and waiting time is too much 

please advise 

 
Christopher_G
EE Community Support Team

Hi @Mahsa1213

 

Welcome to the community. 🙂

 

I recommend speaking to our Mobile Care team. They'll do their best to help you.

 

Chris

Christopher_G
EE Community Support Team

Hi @Khan9

 

Welcome to the community.

 

Whereabouts in the world are you at the moment?

 

Chris

We would like  to cancel our service as the premises are not being used under the current situation.