12-06-2017 07:13 PM
For that you need to Get in Touch with customer service to discuss this. You can call on 150 from EE or from other provider 07953 966 250.
12-06-2017 07:16 PM
@AimeeLouJayy This will increase your tariff price and you will not be able to lower it back to the original price point until your halfway in to your tariff term.
12-06-2017 07:17 PM - edited 12-06-2017 07:20 PM
You can call Between 8am and 9pm Monday to Friday and from 8am to 8pm at the weekend.
12-06-2017 07:22 PM
@AimeeLouJayy You can call until 10pm weekdays. But after 8pm there is a surcharge
please have a look at THIS
12-06-2017 07:28 PM - edited 12-06-2017 07:29 PM
Please do pop over to our guide on changing plans as this may assist you.
@Chris_B the page you have linked is incorrect.
I have fed this back to be changed, the correct details have been provided by @tahirmian.
12-06-2017 07:29 PM
@Chris_B that ridiculous 50p charge after 20:00 was dropped sometime ago now but they do now close at 21:00 during the week.
12-06-2017 08:04 PM
@Lee_H Then that page needs updating or removing as that’s the first page when doing a google search.
@Profile closed I thought it had but I couldn’t find anything to support that so had to go with the google search.
12-06-2017 08:12 PM - edited 12-06-2017 08:16 PM
@tahirmian That’s only good if you know that page and with a google search you’ll probably type something like “WHAT TIME IS EE CUSTOMER SERVICE OPEN TILL”.
If you type “HOW TO CONTACT EE” you get the page you have linked to. The thing is though I know how to make contact (look below all my comments)
but that’s not the question that I would be asking if I want to know what time EE customer services is open till.