by rahimaa
New Member

i paid the full amount to leave ee but am still receiving bills

i have no idea why am still able to access the account if i have paid nearly £700 to cancel my contract due to moving in a different country which does'nt support ee. did ee get they money? i also dont know why am being charged in itunes when i am not subscribed to anything.

 

i would be grateful to get answers to why this is happening as i no longer have a job to pay the coming bills.

1 REPLY 1
by
EE Community Support Team

Re: i paid the full amount to leave ee but am still receiving bills

Good Evening @rahimaa

 

Thanks for coming to the community. 

 

When did you request to cancel your account?

 

How many bills have you received?

 

Are you being billed for iTunes through your EE bill?

 

Katie 🙂

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