by ChaneMason01
New Member

i get paid at the end of the month and cannot pay my bill yet,

Hello,

 

my phone has been restricted to non payment - i don't get paid until the end of the month,

 

i have made a payment of £70 odd at the start of this month but still owe £70 odd. However this cant be paid until the end of the month - and i am hoping i can pay more of this as well . any chance of my services getting put back on until the 30th? its difficult for me to get hold of anyone especially if its to do with my son. 

 

Kind regards

3 REPLIES 3
Highlighted
by Grand Master
Grand Master

Re: i get paid at the end of the month and cannot pay my bill yet,

@ChaneMason01   You’ll need to call customer services on +44-800-956-6000 from a landline or other device  and speak with them about it

by Brilliant Contributor
Brilliant Contributor

Re: i get paid at the end of the month and cannot pay my bill yet,

You need to call EE ASAP and explain do not just leave it. They will most likely add a promise to pay on your account so it won't effect your credit score unless you fail to pay on that exact date.


BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10 Beta)
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by
EE Community Support Team

Re: i get paid at the end of the month and cannot pay my bill yet,

Hi @ChaneMason01

 

Thanks for coming to the community.

 

If you give us a call on 0800 079 8586, we will be more than happy to help you get this looked into 🙂

 

Let us know how you get on 🙂

 

Leanne.

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