by suelew70
New Member

how to make contact when you don't know your phone number

Hi I having been trying to contact ee to pay a final bill and cancel the account  I don't have the phone number only an account number.  every number I call wants the phone number I don't have ee anymore to get the phone number

3 REPLIES 3
by Grand Master
Grand Master

Re: how to make contact when you don't know your phone number

@suelew70 . If you haven't gave 30 days notice you still have a number with EE.

by Grand Master
Grand Master

Re: how to make contact when you don't know your phone number

You can look up your phone no. from your a/c no. in your MyEE under Account settings .

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by
EE Community Support Team

Re: how to make contact when you don't know your phone number

Welcome to the community, @suelew70. 🙂

 

Did you manage to find your phone number?

 

Our Mobile Care team should be able to help you, even if you only have the account number.

 

Chris 

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