by paskin1991 Investigator

genuine email? 

 got a email saying i have a succesfull order from ee? but i do not exist on there systems and have not had a text or email since the original email. can anyone confirm this sender email is genuine or a fake? as if it's fake i will have to call the fraud team.

by Grand Master
Grand Master

Re: genuine email?

EE Community Support Team

Re: genuine email?

Hi @paskin1991


I recommend getting in contact with our customer service team.


They will be able to check your order (if you have ordered) or raise this with the fraud team (if you haven't).


Please let us know how you get on.




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