by stacieleighxo
Visitor

does a successful email mean my SIM only contract went through

 
1 REPLY 1
by
EE Community Support Team

Re: does a successful email mean my SIM only contract went through

Hi @stacieleighxo

 

Welcome to the community. 🙂

 

The email with an XKN reference just means that a sales order has been created, not necessarily that you've been approved.

 

If you'd like us to check your order specifically, please contact our customer service team.

 

Thanks 🙂


Chris

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