21-05-2017 01:07 PM
my contract ends in August and I might be changing to a different network so I'm wondering what will happen to the contract I have now if I don't do anything? I'm planning on getting a new contract on the different network in July so will pay off the remaining contract with EE until August but not sure what happens after that. will I have to do anything to make sure I don't keep paying a monthly amount on the EE contract? the monthly payments for a phone contract I had a few years ago with EE kept going each month even after the contract had finished and this went on for about a year or so. but this time I might be changing networks so will I need to do anything with EE to make sure monthly costs end completely?
21-05-2017 01:28 PM
All that ends in August is your minimum contract term your contract continues yes on month per month basis.
If you want to leave you need to speak to CS and give 30 days notice.
21-05-2017 01:29 PM
@LowriHughes You have to give notice to end your contract as you have only reached the minimum term after this it changes to a 30 day rolling contract. If you wish to take your number to another network you will have to pay the whole of the remaining term in full as taking your number closes the account. If your going to paying the contract to the end you have to call and give 30 days notice to close the account 30/35 days before the minimum term.
21-05-2017 02:54 PM
i know I can get an upgrade now but am waiting a few more weeks, only thinking of chagining networks because I'm not finding low prices with EE😔
havent spoken to anyone about options but know I can get an upgrade now