11-04-2019 05:24 AM
Okay so I have heard of some people receiving problems when trying to buy in-app purchases and online casinos via boku using your mobile phone bill to pay. I have been doing this for months and I have always paid my bill no fuss. Ive paid my bill this month and I am being told I have reached my monthly spend limit and I haven't even racked up any charges yet. I have a credit limit of 320 and EE say their is no bars or blocks on my account so I don't understand why all of a sudden this is stopped? Boku say they cant tell me when monthly limit resets infact they don't even tell me anything, just the same paragraph copy and pasted.
11-04-2019 06:26 AM
Try using another payment method?
EE mobile communications provider not a bank, so I suppose it's up to EE how they extended or offer this service. If you are continuing to have issues then speak to EE on 150.
11-04-2019 06:46 AM
Hi, @dylan415 have you considered that it might be your monthly spend limit for Boku that you've reached? Boku might have set a mobthly spend limit upon you...
11-04-2019 07:27 AM
Yeah I thought that myself as I was saying Boku won’t provide details on wether it’s themselves or EE that has set this limit. I’m seem to be leaning towards it being boku it’s quite rubbish cause it’s a new month so I don’t see why I wouldn’t be able to