Account

Device payment

Trying to make a device payment. It keeps saying error at the end of call. Anyone else having payment problems?

payment

você pode me ajudar, eu fiz os pagamentos, eu já verifiquei meu extrato bancário, o dinheiro saiu da minha conta, mas EE não amortizou meus pagamentos, e suspendeu minha linha

Contract & Billing isssues after cancelling a mis-sold product.

Hello everybodyI need to raise this topic as someone might be in the same situation in the future.EE customer here for 6 years now. Got 3 sim cards and paying £51 a month, England.Called EE customer service on Monday 15.04.2024. Wanted to order Mobil...

Sony D charges to my EE account not mine

I have received £231 of charges in 1 month to Sony D. EE will not help me and tell me to call the billing company… they cannot do anything about this either. I do not even have a PlayStation. We do not have any text of these charges absolutely nothin...

Order iPhone 15

I’ve just placed an order and paid 30 pound upfront and I haven’t received an email to see what’s actually happening if I’m getting it or not and I can’t phone due to my disability 

Mobile bill

Hi I recently got my son a mobile with EE as they are merging with BT. Previously had mobile with BT. Anyway set it all up and could see all the info etc for data and phone on the app and website. However since my bt broadband and TV has gone over to...

Bill issue

Hello,I bought a watch last week and my total payment amount is 32 £ and why 43 £ shows in the bill please tell me. thanks 

Link phone

Add ons

I have pay as you go mobile with EE.   Up until this month have always been able to buy add on minutes.  Keeps coming up with ERROR ADD ONS fixing this page.   I have plenty of credit.    Surely somebody at EE an sort this out.