Account

For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

3784 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

3303 Posts

Orders

A place to ask questions about your orders from EE.

4132 Posts

Activity in Account

Paying bill

I live in Spain but use my ee phone. I’ve had my phone restricted and need to pay my bill, I’m finding this impossible as I can’t use my phone to call anyone HELP before I go mad

problem to change PAYG plan

One month ago, I bought an EE PAYG sim card. Today, I have received a text from 150 that said:IMPORTANT: you need £15.00 for your SIM Local Pack to start automatically. Please top up on ee.co.uk/myee. Until then standard rates apply: 40p/min & 20p/te...

aloha26 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

EE perk code not coming through

I am trying to renew my EE perk while I upgrade my phone but the EE perk code is not coming through to my NHS email so I cannot apply the discount. I have been trying for 2 days and still nothing.I have called and spoken to someone on the phone to as...

Meg78 by Investigator
  • 39 Views
  • 5 replies
  • 0 Helpful

Hi

Hi i need to talk to someone

Jade186 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Xbox game pass

Hi all, I have recently added Xbox gamepass as an add on to my phone contract. Does anybody know ow how I activate it and link it to an existing Microsoft account? Thank you, Lewis.

Payment

How do I pay or my ee contract . [Mod edit: Please do not post your contact details in this public forum. Thanks]

EE Website, is there anything but sales?

I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...

Alanblunt by Investigator
  • 87 Views
  • 11 replies
  • 1 Helpful