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For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

3699 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

3186 Posts

Orders

A place to ask questions about your orders from EE.

4066 Posts

Activity in Account

PAYG Data Pack Cost for USA

HelloI am travelling to the USA next month and am trying to find out how much data will cost on my PAYG EE mobile. All I can find for data is that I must purchase a pack when I arrive but there is no price given. If it's going to be cheaper to use a ...

Mdcher by Investigator
  • 1 Views
  • 1 replies
  • 0 Helpful

EE Perk seems like a scam!

Just took out a new contract in store and was told once my phone arrived to log into EE perks to get my NHS discount added to the SIM card. Of course I can’t log in. Rang 150 to be told they’d log a complaint and to wait for an email back from them w...

Unable to view parts of the EE site

Hi, When i try to browse the gaming section of the EE site while logged in i get the following messageApplication error: a client-side exception has occurred (see the browser console for more information).Tries on several browsers and devices. Any id...

delate my numbers

please remove two numbers that I do not use, the first one is smartwatch07432528024 and the second number is from the tablet 07496391348 thank you and please provide feedback

Xbox Game Pass not activating

Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices but nothing is working. How can I get this added to my account or can the link be fixed either on th...

Access to website bills and profile

I am trying to access my bills online but keep getting " something went wrong". When will the website be working properly? I can access the shop page etc no problem but it does not let me access my profile settings or my home page thus not allowing m...

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jazzscot by Investigator
  • 530 Views
  • 12 replies
  • 0 Helpful

Link

I’m wondering I have a mobile phone on my ee account but I have broadband on another I want to link them together on 1 account but I can’t because when I try link mobile it says I can’t because I already have mobile on another account how can I link ...

Resolved! Why does the EE website never work?

Doesn't matter if I am on my phone or computer, this website never works. I just get errors saying I can't log in or the same page loads over and over again, no matter what link I click. At this point I just want to upgrade my plan and instead I migh...