Account

Re: Order

Hi i ordered iphone 15 pro max on friday after i get message i have to call and discuss my order..After call and verification lady said everything is fine etc..Today i spoke on ee live chat and lady said my credit isacceptable but a verification is r...

Urgent

HelloHow do I pay my bills if I can't find the "make a payment" option in my EE app. I'm living outside the UK and need to pay my mobile phone bill. How do I do it?

Re: I want to change bank card details

I buy a £30 package monthly I registered my old card but now I have a new one and I can't find out how to change my new bank card. How do I do it  or could you put me on the right link please.

Download QuickBooks Tool Hub

The accounting program QuickBooks has completely changed how companies handle their money. With ongoing improvements and updates, QuickBooks has introduced the QuickBooks Tool Hub, yet another amazing tool. A centralized program called QuickBooks Too...

EE mobile app under help section it no longer shows live chat

Order says return to consignor has been requested, what now?

I ordered a pair of earphones from EE and they were meant to be delivered by DPD. It says they attempted to deliver it yesterday but decided to return it to EE instead. It now says return to consignor has been requested. What do I do now? Will I revi...

SIM card not working. Need to get in touch with EE but cannot make a phone call

Does anyone know how to get in touch with EE tech support without making a phone call? I am currently overseas and my EE SIM card is no longer working. I obviously cannot call them without it being an international call which will cost me a small for...

Technical Error on Website and App

I get the following error message when trying to access certain areas of the website such as 'Shop':Sorry, looks like a technical errorPlease call us on <a href="tel:08009566000">0800 956 6000</a> and we’ll try to get things sorted.It only occurs whe...

Switch from contract to top up living abroad

Hello,I'm currently living abroad and interested in keeping my current EE mobile number while switching to top up option. I would like to know how I can manage this switch, considering I'm not in the UK and unable to come back to the UK for a while.I...