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For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

3700 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

3186 Posts

Orders

A place to ask questions about your orders from EE.

4065 Posts

Activity in Account

Payment not showing

This morning, I paid my bill via Apple Pay. It’s come out of my bank. But hasn’t shown online and it’s still asking me to pay my bill. But I can’t afford to pay it twice 

Link

I’m wondering I have a mobile phone on my ee account but I have broadband on another I want to link them together on 1 account but I can’t because when I try link mobile it says I can’t because I already have mobile on another account how can I link ...

delate my numbers

please remove two numbers that I do not use, the first one is smartwatch07432528024 and the second number is from the tablet 07496391348 thank you and please provide feedback

Resolved! PAYG Data Pack Cost for USA

HelloI am travelling to the USA next month and am trying to find out how much data will cost on my PAYG EE mobile. All I can find for data is that I must purchase a pack when I arrive but there is no price given. If it's going to be cheaper to use a ...

Mdcher by Investigator
  • 22 Views
  • 3 replies
  • 0 Helpful

EE Perk seems like a scam!

Just took out a new contract in store and was told once my phone arrived to log into EE perks to get my NHS discount added to the SIM card. Of course I can’t log in. Rang 150 to be told they’d log a complaint and to wait for an email back from them w...

Unable to view parts of the EE site

Hi, When i try to browse the gaming section of the EE site while logged in i get the following messageApplication error: a client-side exception has occurred (see the browser console for more information).Tries on several browsers and devices. Any id...

Xbox Game Pass not activating

Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices but nothing is working. How can I get this added to my account or can the link be fixed either on th...