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For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

3785 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

3310 Posts

Orders

A place to ask questions about your orders from EE.

4133 Posts

Activity in Account

Failed EE all rounder special offer

Finally spoken to a sensible guy at BT called Darius who after initially saying there’s nothing he can do because i have an Executive Complaint open checked himself apologised & said easy all i have to do is reorder the ending 369 from 17 march EE 50...

Daipop by Investigator
  • 24 Views
  • 4 replies
  • 0 Helpful

Add credit and plan

Hi,i have sim card,i have registered. How i can activate my plan? I have this sms from EE:Welcome to EE. Thanks for buying a £10 pack, it'll come out of your credit as soon as you use your phone. It gives you 500 minutes, unlimited texts, and 8GB of ...

coinsu01 by Explorer
  • 11 Views
  • 0 replies
  • 0 Helpful

Resolved! How can i access live chat?

I would like to contact with EE but using live chat. I cannot find live chat neither using website or mobile app.What did happen with live chat?

olavo by Investigator
  • 20 Views
  • 1 replies
  • 1 Helpful

No dpd text

I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.Am I supposed to give them something else?

HarryT13 by Explorer
  • 41 Views
  • 4 replies
  • 1 Helpful

£5 Everything Pack

HelloCan anyone confirm if the £5 Everything Pack is still available?  I am an existing customer and still have it, but when trying to get my daughter signed up to the £5 Everything Pack, the cheapest I can find is the £10 Subscription Pack and there...