Account

For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

3768 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

3279 Posts

Orders

A place to ask questions about your orders from EE.

4121 Posts

Activity in Account

broadband

I recently got my EE broadband activated and its been working well apart from the EE app I've have called the EE team twice and the issue still hasn't been sorted maybe someone on here can help me out when I go on the EE app and go to manage broadban...

Have I been scammed

Hi IHave received a call yesterday and got approved for 2 new phones which are supposed to come today but have not received any email confirmation or anything and I have paid 50 upfront is this legit?

Help

hello, I'm trying to load my card but I can't. what's the reason?

Cannot cancel contract

Hello,I cannot cancel my contract (which has now reached its end date). This is because my phone is broken so I cannot call EE. There is no live chat function available so this forum is my only resort, please advise what to do.Thanks

Mobile bill

Hi I recently got my son a mobile with EE as they are merging with BT. Previously had mobile with BT. Anyway set it all up and could see all the info etc for data and phone on the app and website. However since my bt broadband and TV has gone over to...

Logging out

Can't log out.  Log out is under profile section. Which wont load. So much for security. Site has turned into an irritating piece of junk. How do I log out?