Account

Do EE still have a live chat service? I can't seem to find it!

Do EE still have a live chat service? I can't seem to find it!I can't call during work hours and  i can't get through on the phone in the evenings. 

Bill more than usual

Hi all, I got a notification from my bank to say my EE direct debit for my mobile would be nearly £6 more this month. I’ve got on to the EE app to check if this is the case and it is, but doesn’t say anywhere why. There are no add ons for this month,...

NHS Perks Saying Account Deactivated

Can't renew my monthly plan

Since September last year, I've been paying £40 on a monthly basis, what I would do is just top up £40 in my account and it would renew automatucally,  but it's not working anymore, I've spent the entire month of April trying to renew it, I texted 15...

Paying bill

I live in Spain but use my ee phone. I’ve had my phone restricted and need to pay my bill, I’m finding this impossible as I can’t use my phone to call anyone HELP before I go mad

problem to change PAYG plan

One month ago, I bought an EE PAYG sim card. Today, I have received a text from 150 that said:IMPORTANT: you need £15.00 for your SIM Local Pack to start automatically. Please top up on ee.co.uk/myee. Until then standard rates apply: 40p/min & 20p/te...

EE perk code not coming through

I am trying to renew my EE perk while I upgrade my phone but the EE perk code is not coming through to my NHS email so I cannot apply the discount. I have been trying for 2 days and still nothing.I have called and spoken to someone on the phone to as...

Hi

Hi i need to talk to someone

Xbox game pass

Hi all, I have recently added Xbox gamepass as an add on to my phone contract. Does anybody know ow how I activate it and link it to an existing Microsoft account? Thank you, Lewis.

Large bills!