EE app and website
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Pay MONTHLY PHONES
Good morning,Please I need some help. My partner contacted EE customer care on Sunday to get two iPhones on a pay monthly contract. He was approved and then on Monday he got a text telling him “the connection had been cancelled” he called the custome...
best phone network
since joining ee i have had constant problems and i now want to leave ee, what network should i switch to.problem 1 with ee: when i buy those promotional unlimited data addons if i have a pack it continues to take data from my pack allowanceproblem 2...
Why have i got a late charge on my bill when it is due to be payed by today?
Why have i got charges on my bill when the txt you sent me says it needs to be paid by today?
50% Off Airtime Offer
Why is it that I can get the current 50% off Airtime offer when I go as a new customer. The offer clearly states that it is available for existing EE Mobile users as well, you just need to log in to get your upgrade and 50% off. And yet when I go to ...
EE Fraud Department contact details
Hi Is there a direct contact number for EE's fraud department? I would like to report identity theft done in my name last month. Thanks in advance.
Bill issues
My EE app is saying my bill is overdue. The direct debit is taken on the 23rd of every month. It was paid in October as normal so it is not due until the 23/11. It is only the 17/11 so I can’t understand how it can be overdue.
Billing
I used Apple Pay to pay my bill and it’s still telling me that my phone bill is overdue ?
EE app - inbuilt Top up dashboard
Navigating around the new version of the app, the inbuilt top up function says "we can't load this information",top-up wecan'tloadthisinformationThis is after tapping on the "Picked out for you" - card; with the Top-up here button & the image of a la...
EE marketing texts won't stop even when I text 'stop' to 2040
I've been texting "STOP" to 2040 since December and the marketing texts keep coming. What else can I do to get them to stop? I've tried at least 10 times - each time getting a reply saying "Thanks for your reply. We'll remove you from all future EE t...
