EE app and website
Support using EE to manage your account and check data on-the-go.
3760 PostsAccount
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Activity in Account
1ST PAYMENT
Hello mate i am new to EE i just got my device last friday and they already charge me 30 pounds for the upfront soon im gonna pay my monthly payment that cost 55 pounds But when i see my first bill they gonna charge me 85 pounds What should i do? Th...
Issue trying to link my Broadband Account
Got moved over from BT. I am not able to link my broadband account or have any access to my account. I’m unable to see my bill or even access any of features i have got with my internet package
Chat option in app
Just confused why in my EE app I don't have chat option? My partner have this option in app. We are both using iPhones with latest iOS and latest app version. Whats wrong with my account ?
Resolved! Live chat
The message us option is not working on my EE app it just stays on loading. Is this for everyone? If not any idea how I can fix
Payg unlimited data
I have a £10 pm payg plan but am in a position where I need unlimited data as well for a while. With considerable difficulty and phone calls to EE I managed to buy 30 days unlimited data add on for £40. This is current, but I will probably need to bu...
Resolved! Activating/topping up new PAYG sim card
I bought a Samsung A05s phone and the £10 pay as you go package/sim off the EE website last week and yesterday put in the new sim card and set up the phone. If I try to make a phone call I get told I don't have enough credit and need to top up.If I l...
Resolved! Re: Proof of usage
yse i need proof of usage for sim only contract
Phone delivery
Hi, I upgraded my mobile phone and the new one will be delivered tomorrow. If id needs to be shown will they accept my sons driving license as he has the same last name as me and lives at the same address? It’s just that I don’t have any photo id.
