EE app and website
Support using EE to manage your account and check data on-the-go.
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Activity in Account
Resolved! Activating/topping up new PAYG sim card
I bought a Samsung A05s phone and the £10 pay as you go package/sim off the EE website last week and yesterday put in the new sim card and set up the phone. If I try to make a phone call I get told I don't have enough credit and need to top up.If I l...
Resolved! Re: Proof of usage
yse i need proof of usage for sim only contract
Phone delivery
Hi, I upgraded my mobile phone and the new one will be delivered tomorrow. If id needs to be shown will they accept my sons driving license as he has the same last name as me and lives at the same address? It’s just that I don’t have any photo id.
Resolved! Contacting EE
Hi. Can anyone advise how to contact EE when my phone seems to be somehow blocked and not making/receiving calls or texts. I'm currently abroad and two days ago everything was fine. Now, I'm not able to contact anyone. Roaming signal seems to be fine...
Can't download my Business invoices
Hi,I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit...
Price increase 2024
EE - I would like to know why you will be increasing prices by a further 3.9% ON TOP OF the 7.9% CPI from April 2024??
App maintenance
Why after 2 months I still can’t access my EE app? Keeps saying app maintenance.please help as need to gift data to 2 teenagers !!
Upgraded contract but new plan not updated
I have recently upgraded my phone from Iphone 14 max to the samsung 24 ultra and received the phone last week.i have sent the iphone back but my plan has not been updated yet and my old iPhone plan is still showing.RegardsRichard
Resolved! Is 0800 956 3045 an EE number?
Hi, can I please ask if the number 0800 956 3045 belongs to EE?After purchasing a phone/contract yesterday I received the following message from EE(?) this morning:"Hi from EE. An error occurred with the order you placed online. Sorry about that. Ple...
