by Wings84
New Member

Wrong date if birth on contract

Does any know if i can just ring up and change my date of birth on my contract or do i have to go in the store?

I think sales man misheard me when i told him my d.o.b.

3 REPLIES 3
by
EE Community Support Team

Re: Wrong date if birth on contract

Hi @Wings84.

 

Welcome to the EE Community 🙂

 

If you've got access to an EE Store, you would be able to go there with your ID and they can assist with updating your date of birth.

 

If you're unable to get to a store, I'll send you a private message to help you further.

 

Jon

by nigelric
New Member

Re: Wrong date of birth on contract

Just done a credit check and the only fault they could find was that my date of birth was different on my EE contract. How can I change this without going in a store?

 

Thanks 

by
EE Community Support Team

Re: Wrong date of birth on contract

Hi @nigelric

 

Welcome to the community.

 

I've sent you a private message to get some more information from you.

 

Please have a look and get back to me.

 

Thanks

 

Chris

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