by ecorpw1979 Investigator
Investigator

WiFi calling not working on Sony z5 compact after Firmware upgrade

 

Hi,

 

I own a Z5c and I'm experiencing issues with WiFi calling. My Wi-Fi calling was working perfectly until I installed firmware update 32.3.A.0.376. Looking at other posts in the community, I'm not alone and they have all had the same issue after updating.

 

Now Wi-Fi calling cuts out all the time and I have to restart the phone to get it back. When I make a call, WiFi calling drops about 30 seconds in.

 

The main reason I chose ee was because of WiFi calling. I'm very unhappy I'm paying a premium for this service but it isn't working as promised. 

 

How can this be fixed? I want a working version of the firmware to be re-installed.

5 REPLIES 5
by Profile closed
Not applicable

Re: WiFi calling not working on Sony z5 compact after Firmware upgrade

Hello @ecorpw1979 this is an Android issue not an EE issue so not much can be done until Android release a patch/update I am sorry. You can try a back up & reset this has worked for some users. 🙂 

by ecorpw1979 Investigator
Investigator

Re: WiFi calling not working on Sony z5 compact after Firmware upgrade

Hi Tom222,

 

Are you an EE employee? 

 

Cheers 

 

Ross 

by Profile closed
Not applicable

Re: WiFi calling not working on Sony z5 compact after Firmware upgrade

No @ecorpw1979. 🙂

by ecorpw1979 Investigator
Investigator

Re: WiFi calling not working on Sony z5 compact after Firmware upgrade

No worries. Thanks for your input.

 

Cheers

 

Ross

by Profile closed
Not applicable

Re: WiFi calling not working on Sony z5 compact after Firmware upgrade

You are welcome @ecorpw1979 I am sorry for the late reply I missed the notification. I will keep an ear out and let you know if I hear of any further information. 🙂

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