by Fraggle2 Investigator
Investigator

Why is voicemail not working ?

I just received a voicemail but for some reason it does not seem to want to connect when I call the voicemail number.  Anyone having this problem ?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Why is voicemail not working ?

OK, thanks @Shoe1

 

Could you try texting VM ON to 150 please?


Chris

View solution in original post

20 REPLIES 20
by EmmzT Investigator
Investigator

Re: Why is voicemail not working ?

Yes I have the same problem. When I ring voicemail it's says I need to set a pin to access my voicemails. 

by Fraggle2 Investigator
Investigator

Re: Why is voicemail not working ?

I wish I got that far but mine does not even connect, 2 or 3 beeps and hangs up 😔

by Fraggle2 Investigator
Investigator

Re: Why is voicemail not working ?

In fact make that 1 beep then cuts off

by Fraggle2 Investigator
Investigator

Re: Why is voicemail not working ?

Sorry clicked wrong button 😞 

This issue is  ot solved but wont let me undo

by vanquish
New Member

Re: Why is voicemail not working ?

Mine isn't working either 🙁

by Fraggle2 Investigator
Investigator

Re: Why is voicemail not working ?

Ok I have rebooted my phone and it seems to have solved the issue.  Not sure if its coincidence or was a network issue but maybe try that.

by Janipips
Visitor

Re: Why is voicemail not working ?

I have the same issue and calling 150 doesn't work either...that cuts off. I've rebooted the phone and it's made no difference!

by traystrackers
Explorer

Re: Why is voicemail not working ?

Voicemail asking for a pin? Cant get through to customer services on 150 either?

by sandra16
New Member

Re: Why is voicemail not working ?

my answer phone also not working .only get 1 bleep...looks like a fault somewhere

by EmmzT Investigator
Investigator

Re: Why is voicemail not working ?

Ok my voicemail randomly works this morning. I have not rebooted my phone although I had a system update yesterday so whether that made a difference I don't know.

by Fraggle2 Investigator
Investigator

Re: Why is voicemail not working ?

Yep mine too is all good still this morning.  Must have been a temp glitchSent from my Samsung Galaxy smartphone.
by
EE Community Support Team

Re: Why is voicemail not working ?

Afternoon Everyone.

 

Thanks for coming back and letting us know your voicemail is working today.

 

If anyone is not able to access their voicemail after restarting the device, can you let me know.

 

Thanks 🙂

 

Leanne.

by mderby
Visitor

Re: Why is voicemail not working ?

Mines not working now

by
EE Community Support Team

Re: Why is voicemail not working ?

Hello @mderby

 

Thanks for coming to the community.

 

What happens when you call your voicemail?

 

Are you in the UK or roaming?

 

Speak soon 🙂

 

Leanne.

by Fraggle2 Investigator
Investigator

Re: Why is voicemail not working ?

I am not Roaming.  Am in the UK but mine seems to be working ok as of yesterday.  Will try it again later and let you know if it has failed again.Sent from my Samsung Galaxy smartphone.
by Shoe1 Investigator
Investigator

Re: Why is voicemail not working ?

My voicemail isn’t working - I am in the uk and have rebooted the phone. 

by
EE Community Support Team

Re: Why is voicemail not working ?

Hi @Shoe1

 

Welcome to the community.

 

Is the problem with someone leaving you a voicemail? Or calling your voicemail?

 

Chris

by Shoe1 Investigator
Investigator

Re: Why is voicemail not working ?

Hi, voicemail doesn’t click in at all if I am unable to answer the phone. It just rings and rings until the caller gives up.

by
EE Community Support Team
Solution

Re: Why is voicemail not working ?

OK, thanks @Shoe1

 

Could you try texting VM ON to 150 please?


Chris

View solution in original post

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