by Ant626
New Member

Why is it so hard to contact EE???

I can't find a contact email for them and I went on live chat to be told the advisors aren't on line as they re only available 8 till 8 Monday to Sunday, this was 5 to 7 Friday night!

EE Employee

Re: Why is it so hard to contact EE???

Hi and welcome to the Community @Ant626


You will get that message when there is no advisors available, please do keep trying.


Do let us know what your question is as we may be able to assist on the Community.


Many thanks,



by Grand Master
Grand Master

Re: Why is it so hard to contact EE???

@Ant626  There is no email address that you can use.    Live chat is only available when an agent is free to talk to you and you cannot initiate a live chat yourself you have to wait to be asked would you like to live chat.   It's always best to call customer services as it's much quicker 

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