by Claire881

Where is my early upgrade??

I ordered my early upgrade phone yesterday. I received the confirmation email but have had no text message or email to say when it will be delivered or anything!! They did say it usually gets dispatched after 1 day but ive had nothibg to let me knkw whrn it will be!

by Grand Master
Grand Master

Re: Where is my early upgrade??

@Claire881 As this is just a public forum not customer services we can not answer that question but have you called customer services to ask them ? 


And it does say “usually” dispatched not that it will be dispatched. 

EE Community Support Team

Re: Where is my early upgrade??

Hi @Claire881,


Thanks for upgrading with EE. Smiley Happy


How did you place your order?


You would normally receive your confirmation Email within 24 hours.



Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions