by Gemzy1990 Investigator
Investigator

When will I receive my free gift got new contract over 2 weeks ago

I got my new contract over 2weeks ago haven't received any info on when my free gift will arrive

8 REPLIES 8
by
EE Community Support Team

Re: When will I receive my free gift got new contract over 2 weeks ago

Hi @Gemzy1990,

 

Welcome to the EE Community.

 

You'll receive your free gift 15-30 days after you received your phone.

 

We'll send you a text message as soon as it's dispatched.

 

Hope this helps. Smiley Happy

 

James

by johnconn22 Investigator
Investigator

Free gift

I got my new contact 16 days ago and I still have not received my free gift yet is there any information contained this

by
EE Community Support Team

Re: Free gift

Hi @johnconn22

 

Welcome to the community.

 

If this is for the Nintendo Switch, this will be delivered 15-30 days after you received your phone.

 

We'll send you a text when it's dispatched to let you know it's on the way.

 

Hope this helps 🙂

 

Leanne.

by Case202
Explorer

Re: Free gift

Wondering this myself as intended to use free gift as Christmas gift for the child. Now on day 17 and haven't heard nothing about the gift since a week and a half ago.  Any idea when they will start to ship them out 

by Gemzy1990 Investigator
Investigator

Re: Free gift

I'm at about 27 days from I got my new phone and still waiting on my free gift I'm starting to think it's just a con how can I find out if this will ever be despatched?

by Case202
Explorer

Re: Free gift

I only went with this deal for the free gift otherwise I would off went with a different phone 

by Gemzy1990 Investigator
Investigator

tRe Free gift

Im the same I was changing network too until they offered me this deal

by
EE Community Support Team

Re: Free gift

Hi @Case202 and @Gemzy1990,

 

You'll receive your free gift 15-30 days after you received your phone. We'll send you a text message with tracking information as soon as it is dispatched.

 

Thanks

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.