12-07-2017 10:45 PM
I have an ee contract which ends in November I want to pay this off and I know I have to cancel the contract which takes 30 days to process it. I want to know when can I physically hand ee the money as I want to start a new contract with Vodafone.
12-07-2017 10:49 PM
@TBONE: You can cancel it now. Cost of cancelling will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - VAT (16.7%). VAT is not due on termination fees.
13-07-2017 11:26 AM
Good morning @TBONE
Thanks for taking the time to join the community 🙂
I'm sorry to hear that you are thinking of leaving us, is it something we have said? or did?
I do hope that you have a change of Heart. However here is everything you need to know about cancelling your contract should you wish to.
Anything we can do to help, please let us know.
I know @XRaySpeX has offered you advice with the cancellation charges.
Whatever you decide to do, we hope to see you back with EE one day.