by Zionwangu05
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What do I do if I have a change of heart after upgrading a handset. Can I return

 
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Re: What do I do if I have a change of heart after upgrading a handset. Can I re

It depends on how you upgraded.

 

If you upgraded either online or over the phone directly with EE, them you do get a 14 day cooling off period meaning you can return the upgrade for any reason if required.

 

If you upgraded in an EE store or from another third party reseller then unfortunately, there is no cooling off period.

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by Profile closed
Not applicable
Solution

Re: What do I do if I have a change of heart after upgrading a handset. Can I re

It depends on how you upgraded.

 

If you upgraded either online or over the phone directly with EE, them you do get a 14 day cooling off period meaning you can return the upgrade for any reason if required.

 

If you upgraded in an EE store or from another third party reseller then unfortunately, there is no cooling off period.

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