by Gazzaing Established Contributor
Established Contributor

What are rights concerning returning S8+

What are rights concerning returning S8+ for a different phone.....as it cos it does not do as advertised.....ie bixby.......

10 REPLIES 10
by Grand Master
Grand Master

Re: What are rights concerning returning S8+

@Gazzaing  If you got this from a store you can not return the device it's yours for the contract term,  If you got it via online or over the phone then you get a 14 day cooling off period so in this time you  have to call customer services and they will tell you what to do,  if it's gone over the 14 days there is nothing you can do.   

 

What is your issue? 

 

And have you read THIS 

by Grand Master
Grand Master

Re: What are rights concerning returning S8+

You always have rights under the Consumer Rights Act if the goods you bought are not as described and/or not fit for purpose wherever you bought them.

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by Brilliant Contributor
Brilliant Contributor

Re: What are rights concerning returning S8+

Bixby was well advertised to not be launched when the phone was to be released.

 

Bixby will come. It's a new AI which needs work. Samsung wants to get this right before releasing it.

 

It's an amazing phone don't let this be the reason to return it though.

 

Bixby works just unable to talk to it yet.

 

I have used it many times to find somewhere to buy the item I have seen.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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by Gazzaing Established Contributor
Established Contributor

Re: What are rights concerning returning S8+

Have read that could be end of the year tho

by Gazzaing Established Contributor
Established Contributor

Re: What are rights concerning returning S8+

And I have yet to get bixbyn to recognize anything to shop with

by Brilliant Contributor
Brilliant Contributor

Re: What are rights concerning returning S8+

It's coming later this spring.

 

And Bixby Vision works fine with me.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Gazzaing Established Contributor
Established Contributor

Re: What are rights concerning returning S8+

I have read various reports stating USA well very bixby  later in spring...english USA....but Other countries will follow....uk could be much later in year as software is struggling with accents

by Grand Master
Grand Master

Re: What are rights concerning returning S8+

@Gazzaing. THIS is the sort of issue that these A.I's face,  whilst you can understand A.I's just haven't got a clue. 

by Brilliant Contributor
Brilliant Contributor

Re: What are rights concerning returning S8+

@Gazzaing

 

If you want a WJ51 just use Google Assistant.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Brilliant Contributor
Brilliant Contributor

Re: What are rights concerning returning S8+

@Gazzaing

 

Samsung has released Bixby Voice in South Korea today.

 

It won't be long now til it gets rolled out in other regions.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below

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