26-04-2017 03:52 PM
@Chalbrown87 Your account will show the correct amount for the sim only it will not show the discount that you will be paying. Try looking at Add-ons to see if it's there.
26-04-2017 04:10 PM
26-04-2017 04:14 PM
@Chalbrown87 Is this your first bill ? If it is you are also paying for the few days before your first bill was generated.
26-04-2017 05:11 PM
@Chalbrown87 Then you have probably just been billed for what you owe for on your old tariff. .
26-04-2017 06:05 PM
Hi @Chalbrown87 and welcome to the Community.
I would speak to our customer service team and they will be able to assist with the breakdown of the bill for you.
Here on the Community we are unable to access any customer account details.