07-04-2018 02:50 PM
I tried to upgrade my phone on 4/4/18 got the confirmation email and heard nothing since tried the tracking number but it tells me it is timed out. On my EE it still says I'm due an upgrade
07-04-2018 03:11 PM
If the tracking option isn't working then give EE a call on 150.
There is no account access on these forums.
10-04-2018 06:15 PM
Tried 150 and I'm still none the wiser as to what is happening if anything it' a week tomorrow and I'm still being told I can upgrade