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by Investigator
Investigator

Upgrades, currently abroad

Hi,

 

I am currently abroad and not sure when I am able to return to the UK which will most likely be in May due to the current circumstances.

 

My phone contract is due to end at the end of April, will I be able to upgrade my phone upon my return to the UK in May?

 

Also what happens after my current contract ends, will I still be charged for my contract?

1 SOLUTION

Accepted Solutions
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by Investigator
Investigator
Solution

Re: Upgrades, currently abroad

Hi,

Thank you for your email, this is very helpful.

Do you know if I will be charged any upgrade fees once I upgrade my contract in May?

Thank you

Justin

Sent from my iPhone

View solution in original post

4 REPLIES 4
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by Ace Contributor
Ace Contributor

Re: Upgrades, currently abroad

hi @justin11  If you do nothing, your contract just changes to a 30 day rolling contract. You will pay the same price, unless you upgrade or cancel. You should then be able to upgrade when you're back in the UK in May, or if you wanted to move onto a SIM only plan, look at the options available in MyEE.

 

Any questions, let us know!

Highlighted
by Investigator
Investigator
Solution

Re: Upgrades, currently abroad

Hi,

Thank you for your email, this is very helpful.

Do you know if I will be charged any upgrade fees once I upgrade my contract in May?

Thank you

Justin

Sent from my iPhone

View solution in original post

Highlighted
by Ace Contributor
Ace Contributor

Re: Upgrades, currently abroad

Hi @justin11  If you are out of your minimum term there should be no extra charges.

Highlighted
by Investigator
Investigator

Re: Upgrades, currently abroad

Thank you for your help.

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