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Did they give you a new or replacement SIM card? Can you test the one you have in another phone to confirm if the device or SIM card is faulty?
Hello @Jm5 how did you upgrade? Online over the phone or in store?
In store at carphone
All sorted now they did give me a new sim but forgot to tell us to put it in today. Thanks everyone
You are welcome. I am glad to hear you are back up and running.
Hello there @Jm5
Thanks for coming to the community.
I can see your all sorted now, which is great news 🙂
Have a lovely Sunday!
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