by Jodie1997
New Member

Upgraded but paying for two contracts

I upgraded my phone but my monthly bill is the total of my old contract and my new one together. I dont know why that has happened because I clicked on the upgrade link and didnt choose a separate contract. I dont have time to go into an EE store and avoid phone calls at all costs so can anyone help me? 

by Grand Master
Grand Master

Re: Upgraded but paying for two contracts

You sure it's not the charges for part of each contract pro-rata? Have a look at Extra plan charge to your EE bill? Here's what it could be

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