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07-04-2020 09:34 PM
Upgraded at the weekend. Just received my phone and it's not the colour that I ordered. What do I do now?
07-04-2020 09:44 PM - edited 07-04-2020 09:56 PM
We have no customer account access on here unfortunately.
So you will need to contact customer service on 150 and get them to rectify your order. They re-open tomorrow at 8AM.
If you need to contact EE from another phone (landline or a none EE phone) they can be reached on 08000790103
07-04-2020 09:45 PM
Hi @Lins612
Welcome to the EE Community,
If you upgraded directly through EE please contact EE channel returns on freephone 0800 079 0103 and a advisor will be able to assist you.
Thanks,
David.