by Yatish20 Investigator




I have been trying to upgrade over the phone to EE for the past 5 days but not having much luck due to what they are offering me.


My wife recently upgrade to iPhone X 256GB in silver for the following deal:

100GB data

Annual upgrade 

Free beats X

£30 upfront cost

£56.99 per month including 30% friends and family and £5 loyalty.


Can someone please help me to get the same deal as my wife. Please note I also have the 30% friends and family discount already on my account.


Thanks in advance.




by Grand Master
Grand Master

Re: Upgrade

@Yatish20  Did your wifi pre order before the 2nd of November?  If she did the prices have changed now too THESE.   Call customer services and see what else they can offer but you just might not get the same deal as EE did have offers on for pre ordering before the 2nd of November. 

EE Employee

Re: Upgrade

Hi @Yatish20 and welcome back.


I see your friends and family issues has now been resolved 🙂


You would need to speak to the upgrade team as here on the community, we have no access to account details and offers.


Many thanks,



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