by Alichaf76
Explorer

Upgrade when contract over

Rang yesterday to upgrade after 24 month contract over and expected the usual have to barter for a good deal.

well was surprised to be pretty much told No chance.

rep was rude didn’t even want to discuss phones and contracts, when said is a offer in front of me now that’s cheaper and better than that just said sorry can’t help will send your pax code.

has something changed Since I last upgraded? Been with orange/EE pretty much from when they started as sold phones at the time.

3 REPLIES 3
by Grand Master
Grand Master

Re: Upgrade when contract over

@Alichaf76  What phone was you trying to upgrade too ? 

by
EE Community Support Team

Re: Upgrade when contract over

Good Afternoon @Alichaf76

 

I am sorry to hear this has happened. 

 

I have sent you a private message for further information, please take a look when you have a moment. 

 

Katie 🙂

by Alichaf76
Explorer

Re: Upgrade when contract over

Ideally Xs but also need to lower my bills as my circumstances have changed since last time upgraded, but would look at the xr if was a deal breaker, 

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