by Mikey7985 Investigator
Investigator

Upgrade rip-off

Upgrade of a loyal customer costing more than a new contract by £20?? Hello Vodafone!!  iPhone 8 with 30gb data can be got for £38 per month with a £120 upfront. My upgrade is quoting £58 per month with no phone cost..... add up all those £20’s over 24 months........ I think I’ll go to Vodafone!!  

7 REPLIES 7
by Mikey7985 Investigator
Investigator

Re: Upgrade rip-off

Hi there,

Surely I can just cancel this contract now I’m out of it and start a new one?? But...... can I keep my number??

🤔🤔🤔🤔

Sent from my iPhone
by Grand Master
Grand Master

Re: Upgrade rip-off

Hi, @Mikey7985

 

New customer offers are always better. You can upgrade via third party sites such as Carphone Warehouse where you might get a better deal. You can also speak to EE CS about what deals they can offer you. 

 

If you don't care about CS, network coverage, quality, speed then good luck with Vodafone.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: Upgrade rip-off

@Mikey7985  Yes you can but you’ll need to migrate your number to a different network on payg then migrate it back to your new account.   

by
EE Community Support Team

Re: Upgrade rip-off

Hi @Mikey7985

 

Welcome to the community.

 

Did you speak to our upgrades team?

 

They will do their best to put together a fantastic offer for you.

 

Chris

by Mikey7985 Investigator
Investigator

Re: Upgrade rip-off

Hi Chris,

No but I’d appreciate a call because I don’t really want to leave.

Mike

Sent from my iPhone
by Grand Master
Grand Master

Re: Upgrade rip-off

No one will call you from this user discussion forum. You will need to call them to discuss your upgrade.

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by
EE Community Support Team

Re: Upgrade rip-off

Hi @Mikey7985

 

It's definitely worth contacting them when you get a few minutes.

 

Please let us know how you get on.


Chris

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