by Kevsuffolk04
Visitor

Unknown charges new contract

Hi, I have had a contract for 2 days I haven't yet made any calls or texts or used data on my new phone.

 

My bill for next week has a £50 charge for items outside of my contract does anyone know what this is? I've been with EE for two days and considering leaving already.

 

Thanks,

 

Kev

 

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Unknown charges new contract

Hi @Kevsuffolk04 

 

Welcome to the EE Community,

 

the £50 service deposit charge will be for roaming if you ring 150 in the morning they will be to deactivate roaming and the deposit will be automatically be removed.

 

Thanks,

 

David.

1 REPLY 1
by Ace Contributor
Ace Contributor
Solution

Re: Unknown charges new contract

Hi @Kevsuffolk04 

 

Welcome to the EE Community,

 

the £50 service deposit charge will be for roaming if you ring 150 in the morning they will be to deactivate roaming and the deposit will be automatically be removed.

 

Thanks,

 

David.

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