Trying to recycle my ee ourchased lg g5 handset, on entering imei states invalid
in 2016 I upgraded my EE phone to LG G5, have just upgraded now an dwould like to recycle my handset. however when I enter the imei number from the phone (found by typing *#06# ). It says IMEI does not match this handset. Any ideas how this could happen and how do I sort it out?