by Lisabee812
Explorer

Transferring account name

Hi guys

My mother took a price plan in her name for me 8 years ago due to my poor credit issues. I have now repaired my credit to "excellent". I know She needs to call when we are together and I will go through the appropriate credit checks. My question is... Will the 30% F&F discount carry over to my name once/if the account is transferred ?

 

thanks in advance 

lisa 

1 SOLUTION

Accepted Solutions
by Brilliant Contributor
Brilliant Contributor
Solution

Re: Transferring account name

Hello @Lisabee812

 

Thank you for taking the time to visit the Community today. Smiley Happy

 

When you transfer the account into your name, all add-ons and discounts on the account will be carried over; the only thing that will change is the account holders name. Smiley Happy

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor
Solution

Re: Transferring account name

Hello @Lisabee812

 

Thank you for taking the time to visit the Community today. Smiley Happy

 

When you transfer the account into your name, all add-ons and discounts on the account will be carried over; the only thing that will change is the account holders name. Smiley Happy

by Lisabee812
Explorer

Re: Transferring account name

Thank you!! Once the account is in my name is there any length of time I need to wait to switch to a sim only or upgrade for a new handset?  We are out of current contract and can upgrade for free.

 

Thank you 

by
EE Community Support Team

Re: Transferring account name

Hi @Lisabee812

 

Welcome to the community 🙂

 

I see @Inyourbox has expertly answered your original question. 🙂

 

As you're out of contract, you should be able to change to SIM only or upgrade almost straight away.

 

We advise waiting 2-3 days to allow our sales/upgrades systems to all update with the new account information.

 

Chris 😄

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