by Peterpea Established Contributor
Established Contributor

Trade in

Why am i getting final reminder emails about an annual upgrade return saying ill

be charged £480 when the new phone was delivered Friday so I should have until 5 October... but the emails advising 30 September 

by Brilliant Contributor
Brilliant Contributor

Re: Trade in

@Peterpea, I would suggest you ring customer service and speak to them, they should be able to help and put your mind at rest.

EE Community Support Team

Re: Trade in

Thanks for upgrading, @Peterpea. 🙂


I recommend following @Schockwave's advice, our customer service team will be able to check your account and advise you correctly.


You can find our contact details on the get in touch help page.



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