by Riyan Investigator
Investigator

Text student to 150 and replied with text services

When I text student to 150 it replied with text services instead of instructions 

why is that?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Text student to 150 and replied with text services

The student discount is only available on Pay Monthly plans.

 

You are texting STUDENT from a PAYG phone whereas @Chris_B is texting from a contract phone or SIM. Hence the different replies. Yours has not been recognised as you are on PAYG, not Pay Monthly contract.

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5 REPLIES 5
by Grand Master
Grand Master

Re: Text student to 150 and replied with text services

@Riyan. Because that’s not a command word it understands. 

 

What are you trying to do ? 

by Riyan Investigator
Investigator

Re: Text student to 150 and replied with text services

I was trying to get the 500mb free safety net as I have UNiDAYS.

it said on the website if you already have a phone which was not due a upgrade for a awhile then to text 150 student.

@Chris_B

by Grand Master
Grand Master

Re: Text student to 150 and replied with text services

@Riyan  I’ve just tried this myself but I text in capitals STUDENT and I got the reply 

6EF025CF-5774-4DE7-B52F-48BBBEAF0407.png

 

 

by Riyan Investigator
Investigator

Re: Text student to 150 and replied with text services

67DF8D31-B7F7-4C9A-95C5-03D4EDE1188C.png

 

That’s what I got 

@Chris_B

by Grand Master
Grand Master
Solution

Re: Text student to 150 and replied with text services

The student discount is only available on Pay Monthly plans.

 

You are texting STUDENT from a PAYG phone whereas @Chris_B is texting from a contract phone or SIM. Hence the different replies. Yours has not been recognised as you are on PAYG, not Pay Monthly contract.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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